Don't Take Our Word For It

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Customer Testimonials & Reviews

...Good Customer Service

Showed up on time, did the work, kept things neat and clean, good customer service.

John Gleinser

I Can Always Count on Heart of Texas Propane

I just wanted to let you know how thankful I am that I get to work with Bryan and Evan on the LP Generac jobs and tank installs. Bryan’s always a great help and Evan is the man out in the field. Evan’s communication with me, problem solving capabilities, and his interactions with my clients are traits rare to find in this day and age.

At the end of the day I know when y’all are helping us with a job that I can always count on Heart of Texas Propane and have confidence if things go south on a job I’ll get a call with a solution not a problem.

Dillan Stephens, Nomic Power Solutions

Thank You So Much...

Thank you so much for taking the time to come out and check that the tank gauge is working, and also showing me the float and how it works. That's helpful. I appreciate it.

Susan

The team was competent, courteous, and was fun to talk with.

James Kisiel, Kerrville

Pete was a nice, helpful young man

He got our stove installed quickly and appeared to be knowledgeable. We were satisfied with the service call.

Cheryl Cruze

Testimonial - Hillary - Dripping Springs

I Appreciate All That Y'all Did to Protect My Family

Thank y'all so much for coming out and getting our leak tracked down and fixed. I appreciate all that y'all did to protect my family.

Hillary

We Appreciate Your Fast and Excellent Workmanship and Service

Thank you for taking care of our propane project. We appreciate your fast and excellent workmanship and service.

Pete and Raymond worked fast and hard to complete this project in the extreme heat. Both are an asset to your company!

Looking forward to doing business with you again in the future.

Kenny & Linda Harrel

I Highly Recommend...

Yesterday I lost water flow about 11:00 AM. By 2:30 PM I had water again. I had an ancient pump, control box, etc. that I knew was all on its last leg. Now I have all new equipment and at a very reasonable price. I highly recommend Pecan Creek Water Water Service in Llano.

Carol Kothmann

Professionalism and Customer Service Set the Bar

The level of professionalism and customer service provided by Heart of Texas Propane sets the bar for other businesses.

Howard Fichtel

Rene and Kris were consummate professionals...

We contracted Heart of Texas Propane to install tanks, piping and provide propane services. Rene and Kris were consummate professionals, addressing our concerns and questions, all the while providing their expertise...We are very pleased with the installation and will be happy to provide references at any time in the future.

Heart of Texas Propane Customer

More like family than a customer

"I would love to say a sincere 'thank you' to the team for really caring about your customers and going above any expectations. You went out of your way to help me when I needed it most. You made me feel more like family than a customer. I appreciate the great job y'all did and can't thank you enough."

Heart of Texas Propane Customer

Your employees are friendly and courteous...

Thank you all for your promptness of service. Your employees are friendly and courteous, especially your driver and the three men who leveled my propane tank. I do appreciate it.

Dana Taylor

Help during extreme cold...

Thank you for getting us propane during the Arctic freeze!

Heart of Texas Propane, Goldthwaite Customer

Help during once in a lifetime storm...

Our sincere thanks and appreciation for delivering propane and providing aid to the Harper area after the "once in a lifetime" February storm. Our area was some of the worst hit. Many residents were without power and water for several weeks. Your support provided so much help and hope to all. It was wonderful to see and hear of so much help provided. Neighbors helping neighbors! May all of us remember to carry forward the good will.

Tami Pugh, Harper Chamber Secretary

Prompt & Helpful

Ernie was prompt and did a good job. Kim and Rene were most helpful!

Robert Hill

Don't Take Our Word For It

Here's what our customers have to say about Heart of Texas Propane.

08-13-2024

A "breath of fresh" air for Excellent Customer Service & pricing. I don't leave many "5" Star Reviews, but this one was definitely warranted. Michael, has 24 years with the company and was great from start to finish. He is extremely knowledgable and prompt. He answered all my questions & is genuine. He walked the property with me & discussed the placement of the tank. We discussed the regulators and meters to manage tank auto notification for refills etc. HE IS A GEM! I contacted other services, and no one came close to the level of service.

Pauline SalzerGoldthwaite Customer

08-04-2024

Freddy uriel Mora valleDripping Springs Customer

08-03-2024

Customer Service when needed most! Pecan Creek Gas went above and beyond to help me out after my regulator went out and was leaking. Donnie helped me at first, and then Lester from the gas department took the time to make sure I got the part I needed. He showed me and tested my old part and then made a new part with what they had. He was so kind and patient throughout the entire process and went above and beyond in a situation where I needed a new regulator. Thank you so, so much for being so accommodating, finding a solution, and making it work. When you think customer service is dead, I was so relieved to find Donnie and Lester to help me out in this situation. They have earned my business for years to come, and I can't speak more highly of this business.

Amy ScarboroughLlano Customer

07-09-2024

Scott McPhaulBrady Customer

06-12-2024

I had contacted this company to see if they could run a new propane gas line and move my tank. They came out to look at the job on a Monday and Tuesday they completed the job. They also had my tank refilled. Very knowledgeable service representatives and very skilled based on the quality of the install.

Mark BKerrville/Hunt-Ingram Customer

06-12-2024

Great company. They installed a new tank and had it filled the same day. Their prices are great as well. Now we're cooking with gas!!

kemper modlinKerrville/Hunt-Ingram Customer

05-29-2024

Always quick service.

Raquel DuranBrownwood Customer

05-04-2024

Great customer service, low prices, fast and easy.

Lisa JohnsonKerrville/Hunt-Ingram Customer

04-03-2024

Jyn Hoang (jyn)Goldthwaite Customer

03-26-2024

Had exactly what we needed. Excellent customer service!

Lexie GoldenLlano Customer

02-06-2024

Always fast and very friendly.

Bill GierischKerrville/Hunt-Ingram Customer

02-06-2024

Heart of Texas Propane went out of their way to solve our unique problem. Everyone was kind and generous! Great Company and staff!

Gregg BellmanHarper Customer

01-17-2024

Good service, decent prices.

Alan OlsonBrownwood Customer

01-10-2024

Quick, polite, and friendly service

Robert ShipmanBrownwood Customer

01-10-2024

My wife and I contacted these folks to do some work for us and they were very professional to work with and their work was professionally done.

Lee RectorPecan Creek Water Customer

01-05-2024

Very friendly staff. Easy location to access of Hwy 27.

Scotty CushingKerrville/Hunt-Ingram Customer

12-28-2023

Carl and Bryan and two of the best gas passers Ive ever met. You can smell the quality of their gas from miles away!

Christopher PeterDripping Springs Customer

12-27-2023

Fast service. Great customer service.

Jenn SorbeKerrville/Hunt-Ingram Customer

10-16-2023

I have purchased several propane tanks from Heart of Texas and they have connected and safety-checked multiple appliances. Everything they do or touch is ultra-high quality! Awesome customer service. Everyone has a can-do attitude!!

Matthew KeoghBrady Customer

10-11-2023

Quick and courtesy,

Shayne SaundersKerrville/Hunt-Ingram Customer

09-23-2023

I hate having to go anywhere else to fill my propane tanks. They always get me taken care of quickly.

J MBrownwood Customer

09-20-2023

Michelle BeckKerrville/Hunt-Ingram Customer

09-07-2023

Worked with them to get a propane tank installed and tested. They have outstanding customer service and employees Recommend them for anyone needing their services

Joe TrapaniDripping Springs Customer

08-19-2023

great service today

Audie CravyGoldthwaite Customer

08-09-2023

Tamara IsaacsKerrville/Hunt-Ingram Customer

06-30-2023

Your guys pver at store in kerrville are extremely knowable and always helpful with smiles on face every time Gary always goes above and beyond with customer service I never go anywhere else

christian cainKerrville/Hunt-Ingram Customer

05-24-2023

Ive been a realtor here for 14 years and refer all my clients in need of propane to Garys location. Fair prices. Excellent customer service. And all with a smile even during the worst weather! Thank you for years and years of great work and support for our community!

Stacy WallKerrville/Hunt-Ingram Customer

04-26-2023

Been getting butane here at the same spot for many years, came in today to get propane was helped by Gary, he was kind, and very helpful. Will always recommend them! The customers coming in could be a little more respectful, very disgusted with how our community treats these employees!! Thank you guys for doing an awesome job! Keep up the great work!

Hali ThomasKerrville/Hunt-Ingram Customer

03-13-2023

NatK BSan Saba Customer

02-25-2023

John EllisKerrville/Hunt-Ingram Customer

02-20-2023

Chanti OwenKerrville/Hunt-Ingram Customer

02-06-2023

My go-to spot for propane refills. They are friendly, helpful, and always willing to answer questions. I'm not sure how much cheaper than are than a fill-up over at Tractor Supply, but since TSC always makes me wait an eternity (and sometimes runs out of propane), I prefer this location. There's never a wait, and never an issue. They even inspected and recertified one of my bottles when it expired, without any fuss or trouble. Can recommend.

Ari DupreeBrownwood Customer

01-31-2023

Great friendly service. Running low on propane due to the winter storm. Thank you for refilling our tank even in the inclement winter weather!

Cory EvansDripping Springs Customer

01-28-2023

I am impressed with the safety of the employee that filled my 2 30# tanks... Definitely a professional business.. Safety 1st

Robert PietschKerrville/Hunt-Ingram Customer

01-25-2023

High prices for 20# bottle compared to other stores in Kerville

Donald SmalleyKerrville/Hunt-Ingram Customer

12-26-2022

Todd HitchmanKerrville/Hunt-Ingram Customer

12-23-2022

Customer service is A+ I had a 40# tank filled, went in to pay and credit card machine was down. My bill was 31 and i had 24 in my pocket. Gentleman said go on and come back when you can. That kind of attitude is far and few to be found. I left and went to get cash and returned to pay. Thank you for being so trusting!

Charles RushKerrville/Hunt-Ingram Customer

12-19-2022

Great price on propane

Francis LarriveeKerrville/Hunt-Ingram Customer

12-14-2022

We have an all electric home because I am allergic to all types of gas. But after the severe freeze 2 yrs ago, we decided we needed a whole house backup generator. We did not lose electric power, thanks to Central Texas Electric Co-op. We did lose water for several days, but that is something I had stockpiled for such an event. We never know what each year will bring! The generator is outdoors so it doesn't affect my allergies. Of course we called Hunt-Ingram for propane tank and service. The name has changed but we still got the same great service from Hunter St. Clair and his team of installers. Rene Rios was very knowledgeable and friendly as he helped me decide the location; and during the install. PJ installed the big tank, while Brian ran the trencher, with the same friendly customer service. Thanks for the HOTpropane service!!

Linda BehrensHunt-Ingram Customer

11-06-2022

Great people very friendly and great price

Jim CoppedgeDripping Springs Customer

10-30-2022

Real good folks down here, and the price of propane is one of the lowest.

Nick NoseKerrville/Hunt-Ingram Customer

09-03-2022

Heart of Texas Propane did a superb job on our electric-to-propane conversion project. The project included both installing the tank outside, laying the pipe to our home, prepping for a future backup generator, and plumbing our house for the propane hook-ups. The operations manager advised me on how to complete the project and on what I should expect to spend. The crews were extremely professional, knowledgeable, and efficient. Every man on the job listened carefully to what I was trying to accomplish, was patient with my questions, was forthcoming with helpful information, and did the work safely and properly. The job was complete faster than expected and under budget. At every turn, the staff of Heart of Texas Propane have anticipated and resolved issues and made it their goal to get what I wanted done. I wish every contractor were like Heart of Texas Propane.

Loye YoungBrady Customer

08-18-2022

James StewartBrady Customer

08-12-2022

Nice people, good and fast service. This is where we still our tanks here in Brownwood!

Kathe NowowiejskiBrownwood Customer

08-11-2022

It's a great place to get propane bottles filled or buy 250 to 1000 gallon propane tanks for your residential home and they install them.

Randy Reed SrBrownwood Customer

08-08-2022

Cleveland helped us out when we were in a pinch. Had his guys come out on an urgent basis and they helped us troubleshoot and understand our tank. We found out our tank wasnt set up properly and now were getting a very reasonably priced tank through OBrien. I cant recommend them enough for their customer service. They do what is right by the costumer. Their employees are friendly and professional. I am recommending them to everyone I know.

Kevin MDripping Springs Customer

07-28-2022

Great folks to deal with and competitive prices.

MrADjam5Harper Customer

05-12-2022

Always friendly, much faster than exchange,and a full refill

William IsomotoKerrville/Hunt-Ingram Customer

04-19-2022

These people were great helping us get our rig filled and helped us back out safely

Thomas HerdmanHunt-Ingram Customer

04-17-2022

Diane DuffieldBrownwood Customer

03-26-2022

Very helpful, fast and experienced

Thomas HerdmanKerrville/Hunt-Ingram Customer

03-03-2022

Sooo much less expensive than the refill exchanges at the gas station and always available. Friendly service.

Hitchman HomesteadKerrville/Hunt-Ingram Customer

02-17-2022

Great, timely installation. Friendly service. Thank you!

Stuart RossDripping Springs Customer

02-11-2022

They always give me gas. :grin:

Tonia MooreKerrville/Hunt-Ingram Customer

02-09-2022

We have been with O'Brien Propane for many years. I called them today because I smelled gas in my kitchen. They were out within a half hour and were wonderful about checking our gas line. They have always been there when we needed them and I would never go with any other company.

Kristin SilverDripping Springs Customer

01-20-2022

doris stoneBrownwood Customer

01-08-2022

Got me In and out in a jiffy. What a bunch of nice knowledgeable employees

nathan hoelzelKerrville/Hunt-Ingram Customer

12-29-2021

Very friendly and willing to help in any way they can! Highly recommend.

Dalton CurryDripping Springs Customer

12-22-2021

I had an easy time filling up my propane tanks. A quick fill up on 2 tanks..

Robert “FLASH” PietschKerrville/Hunt-Ingram Customer

12-13-2021

Quick service and polite people

Evert BadleyKerrville/Hunt-Ingram Customer

10-02-2021

Always very nice n friendly Thank u :grinning_face:

Sharon GilbertBrownwood Customer

09-07-2021

Ingram dam holds my personal best largemouth bass

tim johnsKerrville/Hunt-Ingram Customer

08-07-2021

Barbara DowellGoldthwaite Customer

08-03-2021

I needed propane. A man filled my tank. Cheaper than swapping the tank at a store. In and out in five minutes.

Ron RaifHunt-Ingram Customer

07-16-2021

Gary is awesome. Great service

James LarsonKerrville/Hunt-Ingram Customer

07-02-2021

Such nice friendly folks and they know their business!!

Karin DayHarper Customer

06-26-2021

Virginia RodgersHarper Customer

06-20-2021

Jordan LaQueyHarper Customer

06-16-2021

You go, you fill your propane tanks, pay and leave. Hey google, no one cares about the propane business and your questions are a waste of time and oxygen.

William WagnerKerrville/Hunt-Ingram Customer

05-24-2021

Thank you!

Daisy SalinasKerrville/Hunt-Ingram Customer

03-30-2021

Good service and very competitive pricing

Phil CKerrville/Hunt-Ingram Customer

03-27-2021

sacredheartgemsBrownwood Customer

03-02-2021

Friendly service

Dawn FarmerBrownwood Customer

02-26-2021

On deck during power outages.....

MR & MS Felton (LISTING SPECIALISTS)Brownwood Customer

02-22-2021

Quick in out, only place with propane during storm.friendly operators.

Robert WippermannHunt-Ingram Customer

02-13-2021

O'Brien Propane is absolutely awesome! Cleveland always provides great costumer service. Many years of great experience with these guys.

Danielle PosadaDripping Springs Customer

02-12-2021

We were in dire need of propane to heat our home. We're in a rental house and it's our first winter here. I didn't realize how fast we could burn through our 200 gallon tank. Of course we ran out during a freeze. It got down to 50ish degrees in our house over night. To make matters worse, all of the ice on the trees made it hard to access our tank because limbs were hanging low with the extra weight. It took a few different ideas/trys but they were able to make it work. You could tell that the delivery driver truly cared and didn't want us to have to go another night without heat. I tried to give him a tip for the extra effort but he refused to take it. It's great to have people in the community who go the extra mile. O'Brien has a customer for life here.

jake buckinghamDripping Springs Customer

02-11-2021

Weve been using Obrien for a few years now and they are truly incredible. No matter how busy they are they always make sure to take care of you. Were so impressed with everyone there. Cleveland makes you feel like family. Always taking time to explain things to you, answer your questions and just in general be very helpful. Great customer service and we highly recommend them!

Brandi GutierrezDripping Springs Customer

02-08-2021

Quick, good prices

Philip MeadowKerrville/Hunt-Ingram Customer

02-04-2021

Cleveland is all about service, and he will do what it takes even if it means climbing down our hillside on a Saturday to load a tank. After our last experience with a propane service, this is a surprising and of course welcome level of service.

G CohenDripping Springs Customer

01-14-2021

Helpful and knowledgeable. Very quick. Pulled up and was in and out with my own tanks filled with in no time.

Kerea OliverKerrville/Hunt-Ingram Customer

01-13-2021

Wonderful place to get propane. Very friendly and quick service to boot! Will be back for sure!

Lawrence PasierbKerrville/Hunt-Ingram Customer

01-05-2021

Moriah “Ryah” MorganBrownwood Customer

12-27-2020

I get my propane there. Gooood service.

Pablo RosalesKerrville/Hunt-Ingram Customer

12-23-2020

Joe HamptonKerrville/Hunt-Ingram Customer

12-15-2020

Would be better, but they close to early. Maybe if they would have special hours during hunting season!!!

Cory StevensonGoldthwaite Customer

11-30-2020

Great people and awesome service.

Jan FrenchHunt-Ingram Customer

11-06-2020

Great service, friendly staff

Shane OwensHarper Customer

10-29-2020

Jamey CunninghamBrownwood Customer

10-23-2020

Great service and friendly faces.

katBrownwood Customer

10-20-2020

Danny HollowayBrownwood Customer

07-17-2020

Charmaine StoddardBrownwood Customer

05-21-2020

Great place to stock up on your propane for the winter. They also have welding supplies.

Nicole CKerrville/Hunt-Ingram Customer

02-19-2020

Great folks to deal with and quite convenient to get RVGas bottles filled.

Tom VaughnKerrville/Hunt-Ingram Customer

02-10-2020

Fast service good price I will go again

Robert WippermannKerrville/Hunt-Ingram Customer

02-01-2020

Scott WylieKerrville/Hunt-Ingram Customer

01-22-2020

Fast service and friendly attendants no matter what weather conditions are at the time.

Scorch51Hunt-Ingram Customer

01-16-2020

Dakota CoffeeBrownwood Customer

01-10-2020

DAWN EVANSBrownwood Customer

12-09-2019

Great People, Very Friendly and helpful professional staff, just talk to them and they will work hard with yoj

Robert Bambam ShatlainBrownwood Customer

12-06-2019

Friendly people and great service

Kevin HobbsBrownwood Customer

11-29-2019

Service is fast and reliable

valerie bowdenBrownwood Customer

10-09-2019

Very solid company, very competitive rateS. Cleveland and the crew will work hard to service your propane needs.

Johnny ElrodDripping Springs Customer

08-13-2019

Best place for propane

david thorntonKerrville/Hunt-Ingram Customer

08-07-2019

Stephen HaynesDripping Springs Customer

07-23-2019

Jerry WallaceBrownwood Customer

06-28-2019

Cheap propane by 20 cents per gallon

Dan TexanKerrville/Hunt-Ingram Customer

03-06-2019

Danny MobleyBrownwood Customer

03-05-2019

Best place to get tanks filled

Harry HightKerrville/Hunt-Ingram Customer

02-10-2019

Melissa MuseKerrville/Hunt-Ingram Customer

01-17-2019

Linda CobleKerrville/Hunt-Ingram Customer

01-16-2019

Lonnie KeelBrownwood Customer

01-14-2019

Kimberly LockwoodKerrville/Hunt-Ingram Customer

01-05-2019

Barry HarttHunt-Ingram Customer

12-28-2018

Molly SpearsKerrville/Hunt-Ingram Customer

12-14-2018

Linda CobleHunt-Ingram Customer

11-06-2018

We are long-time customers who have had a great experience with this company. Last year, I didn't keep an eye on the propane level and ran out as I was preparing the Christmas meal. Bad timing on my part but Cleveland O'Brien came to the rescue. Great service, reasonable prices. Highly recommend!

Karen OrtoskyDripping Springs Customer

09-29-2018

What few people know about this place, is you can get concrete here. They have 1 yard trailers for close projects and a 3 yard truck for deliveries. Most concrete companies will not deliver less than 5 yards. So, of you have a small job, this is the place for you. Very nice people to deal with.

Perry LykinsBrownwood Customer

09-26-2018

Awesome people and service.

K ToddKerrville/Hunt-Ingram Customer

07-21-2018

Quick propane service

Pete LopezKerrville/Hunt-Ingram Customer

06-16-2018

Friendly professional

Adialberto CarrizalesKerrville/Hunt-Ingram Customer

06-16-2018

Their prices are the best. And the service is, more often than not, very prompt! I do wish that they would post their hours somewhere though. Virtually impossible to find the hours online.

Dennis HengstebeckKerrville/Hunt-Ingram Customer

05-18-2018

Yury KalenovDripping Springs Customer

05-07-2018

Good service and price

F JEFFRIES, JRKerrville/Hunt-Ingram Customer

05-05-2018

Great place to get propane and assorted gifts! Refill your tank for cheaper than a swap out at Wally world and you get more propane! Google says they're open til 5 on Saturday but it's wrong; they only stay open til midday Saturday.

Positive VibesBrownwood Customer

02-15-2018

Quick service, efficient. Would go back anytime.

EllenGKerrville/Hunt-Ingram Customer

02-12-2018

Deleen BidwellBrownwood Customer

09-16-2017

Robert MartinezKerrville/Hunt-Ingram Customer

09-05-2017

Good friendly customer service last time I was there they gave me free propane for the Salvation Army disaster vehicle

Roger WilliamsKerrville/Hunt-Ingram Customer

08-28-2017

Very cool place

Michael CourserGoldthwaite Customer

08-01-2017

Kevin CooleyKerrville/Hunt-Ingram Customer

06-20-2017

Lori FajkusSan Saba Customer

06-15-2017

Patrick ThompsonLlano Customer

06-04-2017

John FarruggiaKerrville/Hunt-Ingram Customer

06-03-2017

Lyn SmithHunt-Ingram Customer

05-19-2017

Good company, honest people. Safety is #1 concern.

John WayneKerrville/Hunt-Ingram Customer

04-22-2017

Nice staff always check monthly on our had levels!

Alycia Diehl (Aly Marie)Hunt-Ingram Customer

03-25-2017

Great prices

Phyllis DavisKerrville/Hunt-Ingram Customer

01-18-2017

Jean FlingBrownwood Customer

01-14-2017

Fast service

John BrucknerKerrville/Hunt-Ingram Customer

12-21-2016

Fast friendly service. Always courteous and quick

Paul GarzaKerrville/Hunt-Ingram Customer

12-01-2016

Lowest prices and friendly service.

Shannon “Hippy Chick” McGrawKerrville/Hunt-Ingram Customer

11-25-2016

Safety is top priority and excellent customer service

Tracie SmithKerrville/Hunt-Ingram Customer

11-21-2016

David KindlerDripping Springs Customer

11-11-2016

Good service

Benny HoffmanLlano Customer

06-22-2016

Hard working people.

Liam DavidsonMason Customer

10-13-2015

Easiest location for an rv, and the nicest people! They even have a collection of fossils and arrow heads from the area.

C YHWHKerrville/Hunt-Ingram Customer